Videos

Insurers: Isn't it time to go beyond traditional views of policyholders relations?

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Overview

IBM Watson Customer Insight for Insurance helps you leverage dynamic customer segmentation to create a more personalized policyholder experience based on the policyholder's financial and life events. This video demonstrates how to view and share actionable insights from easy-to-use, customizable dashboards to segment policyholders based on behavior, determine churn propensity and choose retention or replacement actions. You can also use the dashboards to analyze life events across the span of the customer relationship and assign customer lifetime value and risk.

Learn how you can leverage Watson Customer Insight for Insurance to create more meaningful policyholder connections that reduce churn and open new revenue streams.